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Original Message Details
Created Date: 2/18/2026 3:48:53 AM
Sender Address: info@medisavehealthcarebd.com
Recipient Address: rwarriner@walsh.org.nz
Subject: Current Invoice Notification_#9812d42d-93b2-52bb-74b2-965cc=
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Error Details
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Date: Wed, 18 Feb 2026 05:48:53 +0200
From: AvniSupport <info@medisavehealthcarebd.com>
To: rwarriner@walsh.org.nz
Subject: Current Invoice Notification_#9812d42d-93b2-52bb-74b2-965cc5bd19f9
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<html>
<meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D=
1" />
<head>
<title>
DSN
</title>
</head>
<body style=3D" background-color: white; ">
<table style=3D" background-color: white; max-width: 548=
px; color: black; border-spacing: 0px 0px; padding-=
top: 0px; padding-bottom: 0px; border-collapse: collapse; =
" width=3D"548" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D" text-align: left; padding-bottom: 20p=
x; ">
<img height=3D"28" width=3D"126" style=3D" max-width: 10=
0%; " src=3D"https://products.office.com/en-us/CMSImages/Office365Logo=
_Orange.png?version=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470" />
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; font-size: 16px; padding-bottom: 10px; -ms=
-text-size-adjust: 100%; text-align: left; ">Your message to <s=
pan style=3D" color: #0072c6; ">rwarriner@walsh.org.nz</span> c=
ouldn't be delivered.<br /></td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; font-size: 24px; padding-top: 0px; paddin=
g-bottom: 20px; text-align: center; -ms-text-size-adjust: 1=
00%; ">
<span style=3D" color: #0072c6; ">rwarriner@walsh.o=
rg.nz</span> only accepts messages from people in its organization or on it=
s allowed senders list, and your email address isn't on the list.<br /></td=
>
</tr>
<tr>
<td style=3D" padding-bottom: 15px; padding-left: =
0px; padding-right: 0px; border-spacing: 0px 0px; ">
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<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 15px; font-weight: 600; t=
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<font color=3D"#ffffff">
<span style=3D"color:#000000">info</span>
</font>
</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 15px; font-weight: 600; t=
ext-align: center; width: 186px; -ms-text-size-adjust: 100%; =
vertical-align: bottom; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">Office 365</span>
</font>
</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 15=
px; font-weight: 600; text-align: right; width: 181p=
x; vertical-align: bottom; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">rwarriner</span>
</font>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; text-align: left; padding-top: 0px=
; padding-bottom: 0px; vertical-align: middle; width: =
181px; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">Sender</span>
</font>
</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; text-align: center; padding-top: 0=
px; padding-bottom: 0px; vertical-align: middle; width=
: 186px; " />
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; text-align: right; padding-top: 0p=
x; padding-bottom: 0px; vertical-align: middle; width:=
181px; ">
<font color=3D"#ffffff">
<span style=3D" color: #c00000; ">
<b>Action Required</b>
</span>
</font>
</td>
</tr>
<tr>
<td colspan=3D"3" style=3D" padding-top:0; =
padding-bottom:0; padding-left:0; padding-right:0 ">
<table cellspacing=3D"0" cellpadding=3D"0" style=3D" =
border-spacing: 0px 0px; padding-top: 0px; padding-botto=
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collapse: collapse; ">
<tbody>
<tr height=3D"10">
<td width=3D"180" height=3D"10" bgcolor=3D"#ccccc=
c" style=3D" width: 180px; line-height: 10px; height: =
10px; font-size: 6px; padding-top: 0; padding-bottom: =
0; padding-left: 0; padding-right: 0; "><!--[if gte mso =
15]> <![endif]--></td>
<td width=3D"4" height=3D"10" bgcolor=3D"#ffffff"=
style=3D" width: 4px; line-height: 10px; height: 10px=
; font-size: 6px; padding-top: 0; padding-bottom: 0; =
padding-left: 0; padding-right: 0; "><!--[if gte mso 15]>=
<![endif]--></td>
<td width=3D"180" height=3D"10" bgcolor=3D"#ccccc=
c" style=3D" width: 180px; line-height: 10px; height: =
10px; font-size: 6px; padding-top: 0; padding-bottom: =
0; padding-left: 0; padding-right: 0; "><!--[if gte mso =
15]> <![endif]--></td>
<td width=3D"4" height=3D"10" bgcolor=3D"#ffffff"=
style=3D" width: 4px; line-height: 10px; height: 10px=
; font-size: 6px; padding-top: 0; padding-bottom: 0; =
padding-left: 0; padding-right: 0; "><!--[if gte mso 15]>=
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0" style=3D" width: 180px; line-height: 10px; height: =
10px; font-size: 6px; padding-top: 0; padding-bottom: =
0; padding-left: 0; padding-right: 0; "><!--[if gte mso =
15]> <![endif]--></td>
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rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; text-align: left; width: 181px; line-height: 20px; =
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<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; text-align: center; width: 186px; line-height: 20px;=
font-weight: 400; padding-top: 0px; padding-left: 0px=
; padding-right: 0px; padding-bottom: 0px; " />
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; text-align: right; width: 181px; line-height: 20px; =
font-weight: 400; padding-top: 0px; padding-left: 0px;=
padding-right: 0px; padding-bottom: 0px; ">
<font color=3D"#ffffff">
<span style=3D" color: #c00000; ">Sender =
not allowed</span>
</font>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" width: 100%; padding-top: 0px; =
padding-right: 10px; padding-left: 10px; ">
<br />
<table style=3D" width: 100%; padding-right: 0px;=
padding-left: 0px; padding-top: 0px; padding-bottom: =
0px; background-color: #f2f5fa; margin-left: 0px; ">
<tbody>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 21px=
; font-weight: 500; background-color: #f2f5fa; padding=
-top: 0px; padding-bottom: 0px; padding-left: 10px; pa=
dding-right: 10px; ">How to Fix It</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16px=
; font-weight: 400; padding-top: 0px; padding-bottom: =
6px; padding-left: 10px; padding-right: 10px; backgrou=
nd-color: #f2f5fa; ">It appears you aren't in the same organization as=
the recipient or your email address isn't on their allowed senders list. C=
ontact the person you're sending your message to (by phone, for example) an=
d tell them to ask their email admin to change the settings on their mailbo=
x so it will accept messages from you.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 14px; =
font-weight: 400; padding-top: 10px; padding-bottom: 0px; =
padding-bottom: 4px; ">
<br />
<em>Was this helpful? <a href=3D"https://go.microsoft.com/fwlin=
k/?LinkId=3D615008">Send feedback to Microsoft</a>.</em>
</td>
</tr>
<tr>
<td style=3D" -ms-text-size-adjust: 100%; font-size=
: 0px; line-height: 0px; padding-top: 0px; padding-bot=
tom: 0px; ">
<hr />
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 21px; =
font-weight: 500; ">
<br />More Info for Email Admins</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 14px; "=
>
<em>Status code: 550 5.7.134</em>
<br />
<br />This error occurs when the recipient (an Office 365 mailb=
ox) is configured to accept messages only from authenticated senders (sende=
rs in the same organization or those added to the recipient's allowed sende=
rs list).<br /><br />To fix the issue, the recipient's email admin must add=
the sender's email address to the mailbox's allowed senders list, or they =
must turn off the mailbox's message delivery restrictions setting that requ=
ires that all senders to it are authenticated.<br /><br />This issue can on=
ly be fixed by the recipient's email admin.<br /><br />For more information=
and steps to fix this issue, see <a href=3D"https://go.microsoft.com/fwlin=
k/p/?LinkId=3D615128">Fix email delivery issues for error code 5.7.134 in O=
ffice 365</a>.<br /><br /></td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; =
font-weight: 500; ">Original Message Details</td>
</tr>
<tr>
<td style=3D" font-size: 14px; line-height: 20px; =
font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text=
-size-adjust: 100%; font-weight: 500; ">
<table style=3D" width: 100%; border-collapse: co=
llapse; margin-left: 10px; ">
<tbody>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Created Date:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">2/18/2026 3:48:53 AM</td>
</tr>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Sender Address:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">info@medisavehealthcarebd.com</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%=
; white-space: nowrap; font-weight: 500; width: 140px;=
">Recipient Address:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">rwarriner@walsh.org.nz</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%=
; white-space: nowrap; font-weight: 500; width: 140px;=
">Subject:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">Current Invoice Notification_#9812d42d-93=
b2-52bb-74b2-965cc5bd19f9</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; =
font-weight: 500; ">
<br />Error Details</td>
</tr>
<tr>
<td style=3D" font-size: 14px; line-height: 20px; =
font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text=
-size-adjust: 100%; font-weight: 500; ">
<table style=3D" width: 100%; border-collapse: co=
llapse; margin-left: 10px; ">
<tbody>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Error:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">
<em>550 5.7.134 RESOLVER.RST.SenderNotAuthenticatedForM=
ailbox; authentication required; Delivery restriction check failed because =
the sender was not authenticated when sending to this mailbox</em>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%=
; white-space: nowrap; font-weight: 500; width: 140px;=
">Message rejected by:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">TYZPR02MB7772.apcprd02.prod.outlook.com</=
td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; =
font-weight: 500; ">
<br />Notification Details</td>
</tr>
<tr>
<td style=3D" font-size: 14px; line-height: 20px; =
font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text=
-size-adjust: 100%; font-weight: 500; ">
<table style=3D" width: 100%; border-collapse: co=
llapse; margin-left: 10px; ">
<tbody>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Sent by:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">
<em>TYZPR02MB7772.apcprd02.prod.outlook.com</em>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<br />
<table style=3D"width: 880px;" cellspacing=3D"0">
<tr>
<td colspan=3D"6" style=3D" padding-top: 4px; border-=
bottom: 1px solid #999999; padding-bottom: 4px; line-height: =
120%; font-size: 17px; font-family: 'Segoe UI', Frutiger, Ari=
al, sans-serif; -ms-text-size-adjust: 100%; font-weight: 500;=
">Message Hops</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">HO=
P</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; wi=
dth: 80px; ">TIME (UTC)</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">FR=
OM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">TO=
</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">WI=
TH</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">RE=
LAY TIME</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: center; ">1</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; width: 80px; ">2/18/2026<br />3:48=
:59 AM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">82-64-87-86.subs.proxad.net</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">usvip2.noc404.com</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">esmtpsa (TLS1.3) tls TLS_AES_256_GCM_S=
HA384 (Exim 4.98.1) (envelope-from <info@medisavehealthcarebd.com>)</=
td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">6 sec</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: center; ">2</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; width: 80px; ">2/18/2026<br />3:49=
:01 AM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
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